Complaint Escalation Points

 
SERVICE RELATED ESCALATED COMPLAINTS
Service / Annual Maintenance Contract / Warranty of all products

Before escalating the complaint, kindly click here to register your first time complaints or through our 24x7 customer service no 1800 209 1177. You will be given a Ticket Number as soon as your complaint gets registered. Please quote the Ticket Number while escalating the complaint, for faster resolution.
Contact Person & Designation Contact No Email Id
Wilson Jebaraj - General Manager, Unitary Products Service 022 67154500 escservice@bluestarindia.com
V S Ashok - Senior General Manager, Central and Packaged Airconditioning Service
DELIVERY AND INSTALLATION RELATED ESCALATED COMPLAINTS
Products Contact Person & Designation Contact No Email Id
Room Airconditioners (Window AC, Hi Wall Split AC, Cassette AC, Mega Split AC, Verticool Split AC) Mukundan Menon - Executive Vice President, Unitary Cooling Products 044 43444000 escrad@bluestarindia.com
Packaged Airconditioners (Ducted & Packaged Airconditioning Systems, Variable Refrigerant Flow System (VRF), Precision Airconditioners, HiPer+ Packaged AC) G Vishwanathan - Senior General Manager, Packaged Airconditioning Division 044 43444000 escpad@bluestarindia.com
Cold Storages (Modular Cold Rooms, Refrigeration Units, PUF Insulated Panels, Ripening Chambers) Mukundan Menon - Executive Vice President, Unitary Cooling Products 044 43444000 esccsd@bluestarindia.com
Refrigeration Products (Deep Freezer, Ice Machine, Water Cooler, Flexi Water Cooler, Bottle Cooler, Milk Cooler, Bottled Water Dispenser) Mukundan Menon - Executive Vice President, Unitary Cooling Products 044 43444000 escrpd@bluestarindia.com
Airconditioning Projects (Central Airconditioning Projects, Screw Chillers, Centrifugal Chillers, Scroll Chillers, Double Skin Air Handling Units, Fan Coil Units) Rajendra Verma - Vice President, Airconditioning Projects Division,
Western & Northern Region
022 66684000 escacpdwr@bluestarindia.com
R Aravindan - Vice President, Airconditioning Projects Division
Southern & Eastern Region
044 43444000 escacpdsr@bluestarindia.com
P V Rao - Executive Vice President, Electro Mechanical Projects Group 022 66544000
Professional Electronics & Industrial Systems (Industrial Products, Material Testing Equipment, Data Communication Products, Testing & Measuring Instruments, Analytical Instruments, Medical Diagnostic Equipment) Arun Khorana - Executive Vice President, Professional Electronics & Industrial Systems 022 66544000 escpeis@bluestarindia.com

 

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