Complaint Escalation Points

 
SERVICE RELATED ESCALATED COMPLAINTS
Service / Annual Maintenance Contract / Warranty of all products

Before escalating the complaint, kindly click here to register your first time complaints or through our 24x7 customer service no 1800 209 1177. You will be given a Ticket Number as soon as your complaint gets registered. Please quote the Ticket Number while escalating the complaint, for faster resolution.
Contact Person & Designation Contact No Email Id
Akshat Sharma- General Manager, Customer Service- Unitary Products. 022 67154500 escservice@bluestarindia.com
V S Ashok - Senior General Manager, AC & R Service Group.
DELIVERY AND INSTALLATION RELATED ESCALATED COMPLAINTS
Products Contact Person & Designation Contact No Email Id
Room Airconditioners (Window AC, Hi Wall Split AC, Cassette AC, Mega Split AC, Verticool Split AC) Mukundan Menon - Executive Vice President, Airconditioning and Refrigeration Products Sales Group 044 43444000 escrad@bluestarindia.com
Packaged and Central Airconditioning Products (Ducted & Packaged Airconditioning Systems, Variable Refrigerant Flow System (VRF), Precision Airconditioners, HiPer+ Packaged AC) Mukundan Menon - Executive Vice President, Airconditioning and Refrigeration Products Sales Group 044 43444000 escpad@bluestarindia.com
Commercial Refrigeration (Modular Cold Rooms, Refrigeration Units, PUF Insulated Panels, Ripening Chambers, Deep Freezer, Ice Machine, Water Cooler, Flexi Water Cooler, Bottle Cooler, Milk Cooler, Bottled Water Dispenser) Mukundan Menon - Executive Vice President, Airconditioning and Refrigeration Products Sales Group 044 43444000 esccrd@bluestarindia.com
Airconditioning Projects (Central Airconditioning Projects, Screw Chillers, Centrifugal Chillers, Scroll Chillers, Double Skin Air Handling Units, Fan Coil Units) Rajendra Verma - Vice President & Joint Head of Operations, Electro Mechanical Projects Group
Western & Northern Regions
022 66684000 escacpdwr@bluestarindia.com
R Aravindan - Vice President & Joint Head of Operations, Electro Mechanical Projects Group
Southern & Eastern Region
s
044 43444000 escacpdsr@bluestarindia.com
Professional Electronics & Industrial Systems (Industrial Products, Material Testing Equipment, Data Communication Products, Testing & Measuring Instruments, Healthcare Systems) Y A Bhatt - Senior General Manager,
Professional Electronics & Industrial Systems
022 66544000 escpeis@bluestarindia.com

 

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