Complaint Escalation Points

 
SERVICE RELATED ESCALATED COMPLAINTS
Service / Annual Maintenance Contract / Warranty of all products

Before escalating the complaint, kindly click here to register your first time complaints or through our 24x7 customer service no 1800 209 1177. You will be given a Ticket Number as soon as your complaint gets registered. Please quote the Ticket Number while escalating the complaint, for faster resolution.
Contact Person & Designation Contact No Email Id
K P Sukumar - Vice President, Airconditioning & Refrigeration Service Division

Dhiraj Tiwary - General Manager,
Service Quality Assurance, Airconditioning & Refrigeration Service Division
022 67154500 escservice@bluestarindia.com
DELIVERY AND INSTALLATION RELATED ESCALATED COMPLAINTS
Products Contact Person & Designation Contact No Email Id
Room Airconditioners (Window AC, Hi Wall Split AC, Cassette AC, Mega Split AC, Verticool Split AC) Mukundan Menon - Vice President, Room Airconditioners Division 044 43444000 escrad@bluestarindia.com
Packaged Airconditioners (Ducted & Packaged Airconditioning Systems, Variable Refrigerant Flow System (VRF), Precision Airconditioners, HiPer+ Packaged AC) P V Rao - Executive Vice President, Packaged Airconditioning Division 044 43444000 escpad@bluestarindia.com
Cold Storages (Modular Cold Rooms, Refrigeration Units, PUF Insulated Panels, Ripening Chambers) P V Rao - Executive Vice President, Refrigeration Products & Systems Division

M Srinivas Reddy - General Manager, Cold Storages Department
044 43444000 esccsd@bluestarindia.com
Refrigeration Products (Deep Freezer, Ice Machine, Water Cooler, Flexi Water Cooler, Bottle Cooler, Milk Cooler, Bottled Water Dispenser) P V Rao - Executive Vice President, Refrigeration Products & Systems Division 044 43444000 escrpd@bluestarindia.com
Airconditioning Projects (Central Airconditioning Projects, Screw Chillers, Centrifugal Chillers, Scroll Chillers, Double Skin Air Handling Units, Fan Coil Units) Rajendra Verma - Vice President, Airconditioning Projects Division,
Western & Northern Region
022 66684000 escacpdwr@bluestarindia.com
R Aravindan - Vice President, Airconditioning Projects Division
Southern Region

044 43444000 escacpdsr@bluestarindia.com
Sandip Datta - General Manager, Airconditioning Projects Division
Eastern Region

033 22134000 escacpder@bluestarindia.com
Professional Electronics & Industrial Systems (Industrial Products, Material Testing Equipment, Data Communication Products, Testing & Measuring Instruments, Analytical Instruments, Medical Diagnostic Equipment) Arun Khorana - Executive Vice President, Professional Electronics & Industrial Systems Division 022 66664000 escpeis@bluestarindia.com

 

fast access

Locations Dealers