| Complaint Escalation Points |
SERVICE RELATED ESCALATED COMPLAINTS
Service / Annual Maintenance Contract / Warranty of all products
Before escalating the complaint, kindly click here to register your first time complaints or through our 24x7 customer service no 1800 209 1177. You will be given a Ticket Number as soon as your complaint gets registered. Please quote the Ticket Number while escalating the complaint, for faster resolution.
|
Contact Person & Designation |
Contact No |
Email Id |
| P V Rao - Executive Vice President, Central and Packaged Airconditioning Products |
022 67154500 |
escservice@bluestarindia.com |
DELIVERY AND INSTALLATION RELATED ESCALATED COMPLAINTS
| Products |
Contact Person & Designation |
Contact No |
Email Id |
| Room Airconditioners (Window AC, Hi Wall Split AC, Cassette AC, Mega Split AC, Verticool Split AC) |
Mukundan Menon - Vice President, Room Airconditioners and Refrigeration Products & Systems |
044 43444000 |
escrad@bluestarindia.com |
| Packaged Airconditioners (Ducted & Packaged Airconditioning Systems, Variable Refrigerant Flow System (VRF), Precision Airconditioners, HiPer+ Packaged AC) |
P V Rao - Executive Vice President, Central and Packaged Airconditioning Products |
044 43444000 |
escpad@bluestarindia.com |
| Cold Storages (Modular Cold Rooms, Refrigeration Units, PUF Insulated Panels, Ripening Chambers) |
Mukundan Menon - Vice President, Room Airconditioners and Refrigeration Products & Systems |
044 43444000 |
esccsd@bluestarindia.com |
| Refrigeration Products (Deep Freezer, Ice Machine, Water Cooler, Flexi Water Cooler, Bottle Cooler, Milk Cooler, Bottled Water Dispenser) |
Mukundan Menon - Vice President, Room Airconditioners and Refrigeration Products & Systems |
044 43444000 |
escrpd@bluestarindia.com |
| Airconditioning Projects (Central Airconditioning Projects, Screw Chillers, Centrifugal Chillers, Scroll Chillers, Double Skin Air Handling Units, Fan Coil Units) |
Rajendra Verma - Vice President, Airconditioning Projects Division,
Western & Northern Region |
0124 4094000 |
escacpdwr@bluestarindia.com |
R Aravindan - Vice President, Airconditioning Projects Division
Southern Region |
044 43444000 |
escacpdsr@bluestarindia.com |
A Rakesh Rao - Vice President, Airconditioning Projects Division
Eastern Region |
022 66544000 |
escacpder@bluestarindia.com |
| Professional Electronics & Industrial Systems (Industrial Products, Material Testing Equipment, Data Communication Products, Testing & Measuring Instruments, Analytical Instruments, Medical Diagnostic Equipment) |
Arun Khorana - Executive Vice President, Professional Electronics & Industrial Systems |
022 66664000 |
escpeis@bluestarindia.com |
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