Blue Star Limited

• Our investments on the digital front have resulted in greater operational efficiency and customer service standards. • We have in place a robust risk management framework. Our corporate governance practices follow the highest standards. • We are an organisation dedicated to sustainable growth and the environment. Blue Star’s strong Environmental, Social, and Governance (ESG) focus has been consistently recognised. For the third time in a row, we were declared the winner of the prestigious ‘Golden Peacock Award for Excellence in Corporate Governance’ for 2021. The Company continues to embark on several initiatives toward the conservation of energy. Blue Star will announce its Net Zero roadmap in FY23. As we reach further toward our sky-high goals, we have raised our benchmarks across all functions. Blue Star has learned many lessons from the Pandemic: • Strong and timely project execution • Digitised quality-conscious operational performance • Risk resilience to meet every contingency. Deep focus on the safety of employees and stakeholders • New and renovated offices to meet the needs of a new hybrid working environment As we strengthen our focus on our core activities and adapt to the demands of a rapidly changing business world, we have every reason to believe that our goal of taking Blue Star from ` 6,000 crores to ` 10,000 crores is achievable. Concurrently, we remain committed to society at large. Through our social endeavours, we empower the lives of the less privileged sections of society by supporting interventions related to Skill-building, Education, and Health, Hygiene, and Wellness. As Nelson Mandela once said: “Part of being optimistic is keeping one’s head pointed towards the sun, one’s feet moving forward.” For over 78 years, the spirit of Blue Star can be described as one filled with perseverance and confidence as well as hope and courage. The headwinds we have faced have only strengthened our resolve to reach our goals! Yours sincerely, Shailesh Haribhakti 6 Blue Star Limited Letter from the Chairman