Privacy Policy

Privacy Policy

Blue Star Limited (“Blue Star”) recognizes the importance of maintaining your privacy. This Policy describes how we treat user information we collect on our Smart Product App (“Blue Star App”). This Privacy Policy applies to user of Blue Star App. By making use of the Blue Star App, you agree to this Privacy Policy.

Blue Star provide adequate safeguards where such information is processed in the way of including but not limited to collection, recording, storing, utilization, disclosure, transfer and deletion. Blue Star Limited processes the data fairly in compliance with the applicable laws.

Information We collect

Non-Personally Identifiable Information :

Non-personally identifiable information is information that, by itself, cannot be tracked to a specific individual. Blue Star may collect non-personally identifiable information while you are using or downloading the App.

While providing services and features, Blue Star may collect web surfing data such as your IP address, web pages on the Site that have you visited, time and date, We use different types of technologies to collect this information, including cookies and single-pixel GIFs.

If your browser is configured to accept the cookies, these cookies will be used to recognize your cell phone when you revisit the App to provide you with a superior user experience to help you improve performance. However, if you wish, you can configure your browser to block cookies.

Personally Identifiable Information:

While providing various products, services or features, we may ask you to provide personal information. For example, you may be asked to provide your name, age, gender, email address, telephone number, address, preferences and other details.

We may ask for similar information at other times including during promotions sponsored by Blue Star or its affiliates.

We may also collect information relating to products and services provided to you, including details of requests you may have made, the products and services we may have provided, their delivery, billing and invoicing, any communication or correspondence with you, and other transactional information. We may also record your communication with our customer care or with other such contact points, in accordance with applicable law.

Use of the Information We Collect

Blue Star does not intentionally provide personally identifiable information to third parties except under the following conditions:

Conform to legal requirements or comply with legal process; Protect and defend Blue Star its Affiliates' rights, interests or property; Enforce the terms and conditions of the products or services;

From time to time, there may occur the transfer of information to a person or entity connected with Blue Star only as a business associate. Such transfer will be limited to trusted business associates, and will only occur if necessary under a contractual obligation, and if the transferee complies with at least a similar standard of data protection.


Blue Star makes significant efforts to protect against the loss, misuse, and alteration of the collected information. These measures may include the use of secure server technology. Be aware, however, that the Internet is not completely secure. Therefore, we cannot ensure the security of any information transmitted to us over the Internet, and we accept no liability for any unintentional disclosure.

Some areas of our App may be password-protected. To increase security, please do not share your passwords with anyone. You shall not undertake any act which amounts to breach of security and you shall not try to access password-protected area of the App without proper authorization.

You shall not disclose to any other person, in any manner whatsoever, any information relating to Blue Star or its Affiliates of a confidential nature obtained in the course of availing the services through the App. Failure to comply with this obligation shall be deemed a serious breach of the terms herein and shall entitle Blue Star or its Affiliates to terminate the services, without prejudice to any damages, to which you may be entitled otherwise.


Provider of Information may raise grievance to the following E-mail id:

All the grievances and any discrepancies of the provider of information shall be redressed within one month (30 days) from the date of receipt of notice of grievance.


We reserve the right to modify this privacy policy at any time by posting the changes on this page. Please check the effective date at the bottom of this page to determine if the privacy policy has been modified since you last reviewed it. We also will notify you about significant changes to the privacy policy by sending you a notice to the primary email address specified in your account or by placing a prominent notice on the App. Your continued use of App following posting of the updated privacy policy will constitute your acceptance of the changes.

Jurisdiction and Governing Law

Any disputes arising under or connected with this Policy shall be governed by the laws of India and courts of Mumbai shall have exclusive jurisdiction for any dispute arising under or connected with this policy.

Acceptance of Privacy Policy

By using our app, you are accepting the practices set out in this privacy policy.